JanRezab / Blog

Founder & Executive Chairman of Socialbakers.com


Monthly Archives: April 2013

How should journalists interpret social data?

Published: April 29, 2013

For a few months, some journalists have been misinterpreting some of our data. Especially around Facebook statistics (note: Not around pages, those are exact statistics, but around countries). We have been openly thinking if we actually just drop that section, but it would appear scattered on many other places online. We have been always pretty clear about all of our stats, and we know whats exact (numbers on different pages), and which are estimates (Facebook country stats), or which are panel based (Fake follower check), and always been clear to provide data information and methodologies.

So if you are a journalist, and receive data, you should follow some basic rules:

  • Check Source – Data, footnote, proof, reliability of source.
  • Check Sample size – If its a panel, or a set of pages, is the sample size big enough? I have seen too many reports for example on a set of a couple hundred pages – thats not good enough. When Socialbakers provide reports on pages, they are typically (unless we say otherwise), on all pages in that selected industry, and the categorization and the list of those pages is always provided publicly on Socialbakers.com .
  • Check Methodology / Footnotes – Check the data footnotes. If it says they are estimates for advertisers not aimed at journalists, its best to read that.
  • Check stats around that market / metric – If we said 3 months ago (repeatedly), that having a 50% Facebook penetration from population (note: Not online population, actual population), is AWESOME, and there is no question about that, and that has to fluctuate up and down, because you simply won’t create more people, people don’t read that. Of course, thats not interesting, thats not scandalous.
  • Contact us – Its always better to contact us before publishing anything, thats the best way to approach it. If we dont get contacted, its hard to react to anything. For example today, we have only issued a statement and I sent a few Tweets.

If all of these things are checked, then you should move on and have a great story. But “Justin Bieber has fake followers“, if we say they are fake/empty/or inactive. You should really check if they are really fake or empty, which one it is, and most importantly, if you are not sure, then contacting us is the best option.

Specifically, for the second time, its Guardian publishing these stats and using them out of context. For the second time. I hope journalist education around data is going to be better.


My opinion on Facebook Home

Published: April 8, 2013

Facebook Home has been launched as something between an operating system and add-on to Android. We can technically call it anything you want, but one thing is for sure – it certainly makes sense.

Why are people constantly scared for more targeted advertising? I don’t know about you, but its been a while since I clicked on any Google ad. Google has been serving less and less relevant ads not only for searches, but also in display. Although I have this opinion also on YouTube, its better there. But Facebook has been serving extremely relevant ads – I do look at ads online and offline. You know, I like to know whats being served out there. And, if they are interesting, I indeed click them. Facebook Home should indeed offer better advertising options, even though they are not announced, and people should be happy about it, right? So people, be happy, better ads means Facebook makes more money, and invests them into better products and further innovation.
But lets look at the product for a bit. An iOS impossible application by design (Apple doesn’t allow developers to touch their operating system that deeply), it allows you to put Facebook in the center of your discovery, which means your friends will be above any other forms of discovery such as search or news, making your friends your news (weren’t they always?), and making the news they share the more relevant news for you.

Consensus

I really like Facebook Home, I think it will be a stepping stone for Facebook users to be closer to each other. If I look at the example of Facebook / Twitter integration in iOS assisting both of the platforms to have better numbers than on other platforms – this is an example that will generally increase Facebook engagement.

As always, we will soon see.

Update May 2014: Facebook home didn’t really work out as Facebook would have probably hoped, my biggest frustration is probably that they separated their messaging app from their mobile app – but I think in the long run this strategy will pay off.